Refund policy

We have a 15-day return policy, which means you have 30 days after receiving your item to request a return. 我们有14天的退货政策，这意味着你有30天收到你的物品要求退货。

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 要获得退货资格，您的物品必须与您收到的物品处于相同的状态，未磨损或未使用，有标签，并在其原始包装中。您还需要收据或购买凭证。

To start a return, you can contact us at britemanofficial@gmail.com, If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 要开始退货，您可以通过service@briteman.com与我们联系，如果您的退货被接受，我们将给您发送退货运输标签，以及如何和在哪里发送您的包裹的说明。未要求退货的物品将不被接受。

Contact us for any return question at britemanofficial@gmail.com如有任何退货问题，请通过service@briteman.com与我们联系

 

Damages and issues 损害赔偿和问题

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.请检查您的订单收到后，并立即与我们联系，如果项目有缺陷，损坏或如果你收到错误的项目，以便我们可以评估问题，使其正确。

 

Exceptions / non-returnable items例外/不可退回的项目

Unfortunately, we cannot accept returns on sale items or gift cards.不幸的是，我们不能接受退货的销售项目或礼品卡。

 

Exchanges 交流

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.确保你得到你想要的东西的最快方法是退回你已经拥有的东西，一旦退货被接受，再单独购买新的东西。

 

Refunds 退款

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.我们收到并检查您的退货后会立即通知您，并告知您是否同意退款。如果获得批准，您将按照原来的付款方式自动退款。请记住，您的银行或信用卡公司可能需要一些时间来处理和邮寄退款。